Naverisk 2018 R3 RMM & PSA has been released

By 30/10/2018News

Naverisk 2018 R3 was successfully released in October and is a fundamental platform upgrade.

The third major release of the year is packed with new RMM, PSA, and Service Desk functionality and performance updates.

New user interface. The new user interface creates a platform for continual improvement across all IT service workflows and automation capabilities in Naverisk.

IT Services Business Intelligence. The flagship feature of R3 is the powerful “drag and drop” Business Intelligence and reporting engine, allowing the extraction of key IT service business insights (client profitability, technician utilisation, etc.) with just a few clicks.

Business Intelligence video

These are substantial improvements, but there are more in R3:

  • New ticketing & automation workflows.
  • Project management improvements and templates.
  • New Zendesk integration.
  • Xero and QuickBooks’s integration improvements.
  • e-automate 2-way integration upgrade.
  • 60+ performance and stability improvements.

Naverisk R3 video – 90 secs

Many of the improvements and features in R3 have been built, as requested, by Naverisk’s active partner community and will help MSPs and IT service professionals work quicker, smarter and more effectively.

Naverisk 2018 R3 release notes