Ticketing & Collaboration

Transform IT service delivery with in-app collaboration on clients, users & contacts, staff, & assets under management. The Naverisk ticketing system is designed for team collaboration and technician productivity.
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Organize all your conversations in one place, automatically route them to the right people, and get more done as a team. Tag team members to comment and weigh in and collaborate on issue resolution.

Dispatch & Scheduling

Optimize resource allocation with calendar based scheduling to maximize the efficiency of your team. Schedule jobs per technician and create one-off, recurring or on-event scheduled jobs and tasks.

Technician home pages deliver personalized calendar views of all schedules jobs and tasks. Send invites from Naverisk to synchronize with technician email calendars.

Knowledge Base & Documentation

Manage and maintain a robust Knowledge Base with both site and device level documentation. Enable speedy resolution of IT issues with self-serve articles and FAQs.

Ensure valuable knowledge is captured, shared and utilized across your organization.